Reviews
See what our satisfied customers are saying…
We are thrilled with our new walk-in shower conversion. It actually is beyond our expectations. Steve was professional and all he promised was true. The contractors on the job were so nice, professional and simply the best. Highly recommend this company to anyone.
Efficient in making sure that the product gets delivered to the right address. Carrie, the showroom manager, was extremely patient despite the constant...
After a a lot of pricing and discussion with a lot of remodelers and stores Best Bath and Jesse Vycital are the clear winners. We had out house built in 1999 and really wanted a big soaker tub so we splurged and put a 2 and 1/2 foot deep soaker shower combo. As we have now traversed into our mid 60's we wanted a more pleasing shower without the big step in. I am a 40 year technician and have always done lots of homework before purchasing and usually do the work myself. Jesse Vycital was a breath of fresh air after a lot of big box and contractor discussions. their product at Best Bath is superior and very easy to install. The detail is good and everything went just as expected. I have included a before and after picture and we could not be happier. If anyone else decides to do their own Best Bath and Grovers will cover you for all the instructions and parts you need/ PS the showerhead came from Pulse systems with handheld and bodysprays.
We used this company to remodel our 2bathrooms last year in July. It was a total nightmare every day! I could write a book about our terrible experience....
Custom Bath Solutions was recommended to me by Nampa Flooring... because I wanted to do a mini makeover of my master bathroom, prior to a new flooring install. And I was definitely pleased with the outcome and the friendly, professional service from start to finish! Steve was very helpful in getting everything setup for a tub-to-shower conversion... and yes, it really can take place in just one day! A walk-in shower that looks amazing and is easy to maintain... that's the best outcome.Thank you to all of you-
I am opening a fitness studio in Northern Ca and ordered an ADA shower. Not only were they incredibly helpful and friendly, the shower came exactly on time...
A huge THANK YOU!! to Jesse Vycital and your wonderful crew at Custom Bath Solutions!!! The customer service each of you offered, along with the quality of the materials and workmanship were head & shoulders above the 3 other quotes we got! Not to mention the best pricing too!! Easy to work with, neat, clean and making sure we were satisfied each step along the way are just a few of the reasons we can’t say enough great things about our guest bath transformation!!!Attention to details, bar none!! Great experience all around with even better than expected results!!!!!
We give Custom Bath Solutions this rating because of a number of reasons. First, Jeff Mooney, Marcus Cook and his All-Pro crew were very easy to work with and a joy to have in our home.Our master bath remodel was sparked by the useless as well as slippery dangerous corner tub you can see in the first photo. The shower was tiny and squeezed between two walls. The plastic block windows did not open for any ventilation. We are not disabled. However, a hip surgery for one of us and a broken arm for the other made us realize how much we needed a friendly shower unit if our health suddenly changed. Enter CBS and Jeff, who helped us design our master bath to include the now wheel chair accessible roll in shower. Our master bath transformed from ho-hum to a truly WOW environment. Work began the day after Labor Day. The new master includes amazing details such as a skylight which lights the entire room, the teak fold down bench in the shower, an small openable window in the shower, no more glass to keep clean, locally made shower walls that look like marble and are treated with Rain-X to make shower water sheet off, a new pocket door to give the room privacy, a granite waterfall on the vanity as you enter the room, and tile floors. Marcus surprised us with using the floor tile instead of usual painted baseboards, which are another WOW factor. Our finished master bath looks and feels like a luxury experience, but is completely practical to use and keep clean. We do love the finished product and feel it was not only worth it for the process but also for the added value to our home.Then, while we could still get the same products from the supplier, we had CBS and Marcus return in December to do a partial remodel of our second bath. We kept the tub/shower unit which happened to be an older version of the Best Bath products CBS installs today, and was installed here in 1996, because it looks and functions well enough to keep it.We have now enjoyed our master bath remodel for 6 months. Both our remodels give us daily pleasure and have enhanced the value of our home. We are very happy we chose Custom Bath Solutions and highly recommend them to our friends.
I am posting on behalf of Wish Granters nonprofit organization. This business is amazing! They helped us grant a wish to remodel a recipient's bathroom, and they were so kind and generous. From start to finish, they were a pleasure to work with. Thank you Jesse, Steve, and the Custom Bath Solutions team!
We had Jesse/Ken install a beautiful custom shower door for us. At first we ran into some communication issues with a middle man which delayed our project. Once Jesse took over, measurements, order and install were completed in less than two weeks. Jesse did a wonderful job listening to our wants and designing the perfect frameless glass door. Ken did an incredible job installing it and was super professional. He cleaned up so well, you couldn't even tell he drilled any holes in our tile! We love our door, it's perfect! Thank you!
Jesse V gave us a tremendous deal and he was right about the strength of construction and ease of drilling through. Delivery driver was caring and on time. Unit was packed to perfection. Two qualified plumbers installed shower in nine hours including silicone. Shower will outlast house!
I am a homeowner and I needed a gel repair kit for a Best Bath shower surround. Custom Bath Solutions had a great price over the phone and shipped it right...